Earn Your Administrative Designation
Plan, prioritize and manage a full workload. Work effectively with your team. Become more confident in your role.
Earn Your Professional Administrator Designation

Why You Should Earn Your Administrative Designation

If you’re tired of getting passed over for that promotion, or that pay raise, get The Think Training Certified Corporate Professional Leader for Administrators (CCPL-A) Designation today. This powerful online designation will teach you to handle stress, manage conflict, set goals for yourself and achieve them.

  • Improve your ability to organize, plan, and prioritize
  • Develop strategies for managing difficult situations
  • Handle stress, manage conflict, set goals for yourself and achieve them
  • Understand the importance of demonstrating a professional presence
  • Communicate, persuade and negotiate
  • Work effectively with your team

How to Earn Your Designation


How the Designation Will Help

This program is specifically designed for those in an administrative role. You will learn and enhance your skills in support, planning, and organization, giving you the confidence to propel your career to new heights.

The Certified Corporate Professional Leader for Administrators (CCPL-A) Designation shows you’re serious about success in your career.

The Designation Syllabus

Professional Administrative Leader

Improve your ability to organize, plan, prioritize and self-manage.

Communicating for Results

Learn how to influence and improve relationships, through tone of voice, choice of words, body language, and the context in which you speak.

Business Writing

Feel confident about your ability to write clearly, completely, correctly, and concisely.

Change Management

Identify strategies for helping change be accepted and implemented in the workplace. See change as an opportunity for self-motivation and innovation.

Customer Service

Clearly identify your role within the customer service and sales function, and your importance to the success of your company.

Dealing with Different Personalities

If there are people making your life unpleasant, or if you feel you are just not dealing well with the people with whom you come in contact, this workshop can give you the confidence to make some changes.

Emotional Intelligence

Identify the skills needed to be emotionally intelligent and how to develop these skills.

An Introduction to MBTI (Myers Briggs Type Indicator)

Gain a better understanding of your style of working with others.

Minutes Made Easy

Recognize the importance of minute-taking and be able to use them to their advantage.

Stress in the Workplace

Identify those actions which add to your stress and actions that can be used to help you cope with stress.

Time Management

Organize and prioritize for greater workplace efficiency. Discover new ways of doing things, and feel more in control of your life.

Why You Need a Certified Corporate Professional Leader for Administrators (CCPL-A) Designation...

The Administrative Leader Track is a series of workshops designed for those who work in support positions, to help you improve your everyday performance in an office environment. The designation signifies a commitment to ongoing professional education and training for career growth. The intent of this designation is to improve the skills and effectiveness of Canadians working in professional positions.

This designation will say you have put serious effort into developing your knowledge, understanding, and skills, as a way to grow your own professional development.

Apply Now

5 Things a Great Administrative Professional Does

Learn the 5 skills that make a great administrative professional. Sign up now to earn your administrative designation.

Read the PDF

What You Get

These 12 courses amount to a complete CCPLA Designation. We will teach you the core competencies that
have been proven to help an administrative professional succeed in their career.

  • Recognize different personalities and what makes them tick
  • Ask powerful questions
  • Improve critical communication skills such as listening, asking questions, and being aware of body language
  • Develop strategies for managing difficult situations
  • How to persuade others, and ask for what you want
  • Become more confident in your role

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Kaye Parker

Kaye Parker, APR, CHRP, CSP, CTM, RPR, is a facilitator, trainer, coach, author, and founder of PBBA Atlantic. She has a background as a teacher (Education, UNB; Adult Education, St. Francis Xavier University), and is acknowledged on the global stage as a Certified Speaking Professional (CSP). She has her accreditation with the Canadian Public Relations Society, and her designation from the Canadian Human Resources Association, as well as advanced qualifications to administer and interpret the Myers Briggs Type Inventory. She has trained as a personal efficiency coach, and as a professional recruiter. She was the founder and president of the training and consulting firm of PBBA Atlantic Inc. that served clients for more than 17 years. She currently worked with the successor to PBBA, Think Training, as a senior facilitator but has since retired.

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Think Training CCPLA Designation

$1999.00Online Price
  • 11 Courses teaching you how to become the best professional administrator
  • 1 downloadable workbook for each course
  • FREE help to ask questions from training consultants
  • 1 stamped CCPLA Certificate from Think Business Training Inc.
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Still have questions? Email or call (902) 932-7188

Copyright 2019 by Think Business Training